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Clerbo: The Learning Experience Platform

One of the most exciting things about developing new software happens when you realize the platform you’ve created can actually do many more things than you intended. That was when things were back in dreamland and still on the drawing board.
So it’s been with Clerbo. When we set out to create a pocket-size (or desktop) digital platform for screening job applicants and pre-boarding new hires, we were excited by the work but focusing our imagination on what the product we were creating might really do to achieve this. 
 
Clerbo, the tidy little onboarding app, has spread its wings and flown in a number of unexpected and highly useful directions, ones that promise to encompass the whole employment lifecycle and deliver some positive business impacts, too. 
 
Think about it. The first desktop computer was pretty much just a faster and quieter typewriter that let people store documents on a floppy disc or reams of tape. 
The first mobile phone wasn’t really very smart. 
When these crude tools first entered our lives, we humans adapted our behaviors to make use of them. 
 
So, let’s put down the phone and step back from the app for just a minute, far enough to get a long view of what learning in the workplace can and does mean. Just a few things that come to mind:
 
  • Learning the job you were hired to do
  • Learning the company culture
  • Learning what’s happened in the company and on your team while you’ve been home with your new child
  • When a pandemic strikes, learning about policies and best practices for keeping the workforce safe

These are the kinds of job- and workplace-related learning we’ve already talked about here, mostly HR-driven applications of our software solution. But Clerbo’s utility as a teaching and learning tool doesn’t end with filling out your tax statement and interfacing with the payroll department.  
 
Because so much powerful content is now both digitally available and copyright-free, the Clerbo team realized that 1) Clerbo can act as an anywhere, anytime classroom and 2) any interested team leader or mentor can assemble course content on almost any subject and deliver it to any interested party via the Clerbo app. And that’s not just text, either. Clerbo is built to deliver audio and video content just as easily and effectively as it runs a PowerPoint presentation or shares a print article. (Think YouTube, the handy miles-deep video content source.)
 

Now imagine this… 

One of several engineering teams in your company has just developed new functionality that promises to extend the market for your brand. How do you let your sales force know so they can alert their customers? Do you really have to wait for the big, in-person twice a year sales meeting to get the news out?
 
No way! The development team can use Clerbo—both to spread the news and preview the new improved product. The rest of the company can use Clerbo to catch up on these new developments via smartphone or desktop, in an always-accessible learning environment. Through progress tracking and a built-in feedback loop, the development team learns about the adoption of knowledge and whether people like it. 
 
Sure, this is a big change from the days of the big tradeshow but it’s also in many ways a welcome one—not just because it promises to save weeks of time and bushels of money. How many people in a big audience walk away having learned everything they need to know in the last half hour? With Clerbo, the content persists. And it can come with sales training and, of course, quick, simple quizzes to help folks measure their mastery of the material.

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Martin Mareš, Medior Program Agilist, Y Soft: 
"This year, we have rolled out four Cloud Academy modules. As a part of the initiative, we were not sure how to roll them out; especially to reach everyone in the company, as we were looking for several essential funcionalities:
 
  • Knowing who passed the trainings, and setting up a deadline
  • Ease-of-use and visibility of content
  • Simplicity of adding more trainees
  • Feedback option

At first, scheduling the trainings was not a breeze, but the team is doing a great job in improving Clerbo; and rolling out the fourth Cloud Academy was way simpler. If I want to know who passed the training, I am just a few clicks away - and reaching for feedback is the same. While there are things to make it even simpler, I know it is on the roadmap, and I am looking forward to using Clerbo further."

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Jaroslav Bělehrad
Jaroslav graduated in Informatics at Masaryk University in Brno, but during his studies, he was already keen on working with people. As a student, he held various positions in IT ranging from technician and ERP consultant to project manager. In 2013, he made his first step towards HR, when he was approached by a technology company to take up a role in recruitment. Afterward, he founded his own recruitment agency and collaborated closely with both technology startups and high-tech corporations in the Czech Republic. Also, in his current position at Y Soft as Global Head of HR, he combines the technology field and working with people, where he takes care of and provides support to employees on five continents. He mainly uses his experience in IT in the adoption of technologies and automation in a field that is otherwise focused on people. 
View all posts by Jaroslav Bělehrad
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